Customer Ratings & Reviews

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

So far, no complaints - hopefully I won't have to use it ever!

Worth the peace of mind. Especially if you have children and/or pets.

Best warrenty for oled tv ever. Manufacturers dont cover butn in but geek squad does

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

Great warranty plan. Never a hassle and a great price

The agents mounted my tv and connected it to all my devices

Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

The protection here is stellar, always had a easy transaction.

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

I like the warranty for the price which includes the Geek squad!

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.