Customer Ratings & Reviews

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Wonderful to be protected by geek squad so if something happens our items are protected!

I skipped the protection package on 2 TVs. Immediately after the warranty, both TVs went out.... Never skip GS protection again!

This GSP 5 year plan saved me on 77” oled tv. Was replaced

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

Well we bought a 2-year plan just in case so they can come in if anything goes wrong and fix it

Great price for the extra warranty that is good for 2 years.

Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

They have always gave customer service when I came into the store

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

Always so nice… process is always smooth and easy.

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Rep helped point me in the right direction very professional

Very nice customer service. Quality atention and very nice organization