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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30404 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 30,404 reviews
  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small price for peace of mind in the future. Smart choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended for your electronics. Its really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Idea for Peace of mind. Sales was amazing. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for the money spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Quick service. Respectful humans. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know stuff will be protected for a while past the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have they are very knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A regardless service. All the staff very good and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my purchase of a new tv from Best Buy. I bought this for five years of peace of mind. Couldn’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV and my remotes, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers great protection at a fair price. Love knowing that we don't have to worry if we have an issue with our tv.

    I would recommend this to a friend