Customer Ratings & Reviews

Great to know that for 5yrs I have nothing to worry about.

Easy to install and Great quality ,best Price for excellent product

Always great customer service! We really enjoy the services

The geek squad save me a couple of times with the extended warranty on my products. So i would recommend it to anyone that's buying products that they want to insure

Outstanding service, a life saver at times, and a great value!

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

They have great communication skills and helped me out alot

Its the only warranty that covers burn in for oleds that i could find. So thats something to consider.

I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

The warranty paid for itself. TV had a part go out and they replaced the TV.

Bought warranty after my my old tv went out to lightning strike only like 30 bucks more to buy buy longer warranty

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.