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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 30,414 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i never need to use this .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan . A can't miss. Although something ill never need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great coverage Great geek squad Overall they with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for extra protection is a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential for all my merchandise that I've purchased They provide excellent services and have always resolved any problems that I've had in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is on top of it! If they can’t fix it, it can’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better off safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a back up just in case anything goes wrong. They offered to come out free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved the problem !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, arrive on time they say, very quick process, and get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Warranty for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't take a chance on your TV not breaking, get a Geek Squad Warranty . I've used mine , and they take care of your problem. Your don't need to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I'll later review it if I have to use it.

    I would recommend this to a friend