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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,416 reviews
  • Rated 5 out of 5 stars

    Best service that you can purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that this service exists. Life saver. You will never regret purchasing this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to friends and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty oak!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was taken care the day of purchase!!!……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people to work in devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have they do great work…………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a good customer support and very fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted, and connected my TV in a fast convenient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on top of the action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I had my old tv and it broke, it was fixed almost immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote install of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a television purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new television I purchased almost a year ago, thank the Lord everything is still going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added protection to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and very knowledgeable about products and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our 1st Geek Squad insurance. It has certainly been the thing to do. Happy to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two year Squad Protection Like having an insurance policy. They have very qualified people

    I would recommend this to a friend