Customer Ratings & Reviews

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

Amazing service, arrive on time they say, very quick process, and get things done

I expect nothing less if I have an issue I buy all my appliances from best with geek squad

It's worth getting. Protect your purchases from normal wear and tear

It's worth getting. Protect your purchases from normal wear and tear

The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

They have always gave customer service when I came into the store

very cheap for two years and I loved the TV I hope the warranty really works

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

Geek squad rocks. The workers are always so willing to help with questions. They are so helpful

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

Not sure yet how this warranty works will look soon

This is a good protection plan to have and worth it with any tv

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Tv looks very clearly and it’s easy to navigate through channels I recommend.

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.