Customer Ratings & Reviews

The item was just as described no problems will definitely ourchase another

geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

very good, I love it..............................

Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

Ibhad bought this tv since November of 2022 and its a great tv to have.

Easy set right out of the box. Already have a Roku account so most everything transferred over.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Great extended warranty but I do miss there accidental coverage they used to have regardless when buying a tv like Vizio or TCL this is a warranty you definitely want to buy!

I never had problems, but I recommend it’s excellent

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

They brought my new tv and took the other one,super easy and painless

The Protection for my television was the best decision I made with my purchase!

I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

Nothing bad to say since the product was great. So thats a good review.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Geek squad has been able to help me with all my products