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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 30,418 reviews
  • Rated 5 out of 5 stars

    Geek Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv no questions asked when it couldn’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the kind of extra coverage that gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, honest, professional, and knowledgeable technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. On best buy. I recommend all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love there fast service and really nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this because, if the remote goes bad your in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to explain every feature and details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable usage! Great deal on sale for half the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best equipment protection that I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice picture and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv. Worth the money. Crisp picture amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

    I would recommend this to a friend