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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 30,422 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad installed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great knowledge! Highly recommend for a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it cause you wont regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad protection its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv protection from geeks squad. Not sure why a review haven’t used it yet. Hope not to. But the protection is there. Nice to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than yo be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the value. I don’t always purchase warranty however for certain products it is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset was a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I on had to do a restart on the tv they were on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Geek Squad brings peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong great price and it has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick of a tv I bought for my mom…. So good idea for af

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's always great to have one.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done what’s supposed to no issues . Took my tv back and replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully geek squad works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great Technology team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra protection for my items, essy way to access technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

    I would recommend this to a friend