Customer Ratings & Reviews

The geek squad came in handy. Customer service is excellent.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

Geek squad were reluable, knowledgeable and answered all my questions

Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

The guys from geek squad are great they do a very good job

I got this warranty for my microwave for 5 years of protection. It’s well worth it in case of power surges or just everyday wear and tear.

Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

Great Purchase I have used this plan before. It Delivers just what it says it will do. If they can’t fix it they will replace it.

Love the customer service and experienced techs. Very friendly and polite

with today's electronic high end and more expensive items, You need extra protection.

Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

The squad did everything they could short of replacing the TV

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it