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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 30,423 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service, everything was set up correctly and is working well I' m very happy with instalation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Geek squad is easily accessible. I haven't had an issue yet with my current device. I have used them in the past and they have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the Warrenty at best buy.They are so great, Fast, Hassle free help! Outstanding for all our electronics and the protection plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know the old saying, if you don't get the warranty it will definitely break. I got the warranty and know I can sleep better for the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Much better than a square trade warranty. Nothing beats the ease of geek squad! I feel fully protected with my LG OLED 55" purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them with this new TV yet but had prior experience and they were amazing with their knowledge able taking care of any situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the protection provided by geek squad it makes it nice knowing that if my electronics give me issues I’m not out the money to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a necessity with an expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your typical warranty purchase. Not really much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good purchase addition. Full replacement if something goes wrong during this 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, working really well and had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have Geek Squad there if needed. I've used them before and did a pretty good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was worth the purchase, but seems like it should be. Hoping nothing happens to my appliances, but if there is an issue I will be calling Geek Squad.

    I would recommend this to a friend