Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 30,444 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case I need it. The reason for my purchasing this was that the reputation of Bes Buy for repairing items is unmatched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and straightforward. Never had an issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries Purchase With Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free purchase when you add the extended warranty, the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 65" TV and New Clothes Dryer for Peace of Mind. I consider the Geek Squad Protection a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have my own IT department!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support when I really needed it and not a long wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp tv are better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are better deals on other unheard of Chinese brands but I went to teh Best Buy store to see the difference. For a $20 difference this is a way better deal, it is like the brand says Sharp. Insignia, Hisense kind of branded tv don't even come close, they look faded and washed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, they are there when you need them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good TV for my son room bestbuy had the best price and i like there Geek Squad Protection i used it before on another item no hassle return for a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use any of my protection yet. When I used I hope it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be disappointed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always do a great job at fixing any problem !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet but the fact that I have it is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

    I would recommend this to a friend