Customer Ratings & Reviews

This is great so if anything goes wrong, your covered and hopefully nothing will go wrong with my appliance, loving this protection plan

Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

TV's are so cheaply made these days, a warranty is almost required.

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

I always buy the protection. I have used it in the past and they are very helpful.

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

Professional courteous people. Set up everything for me and answered all questions!

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

we took care of mounting it. We had our living room remodeled and they put it up for us

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

Haven’t had to use it yet. Knowing I have the Geek Squad protection eases my mind as a senior citizen that they are there if needed

The agents were very helpful with any questions I had about the tv

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.

Have not used as of now so no opinion, but nice feature to have

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.