Customer Ratings & Reviews

They are working properly and good service garantee

Awesome product ro have but haven't needed to use it yet.

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

Agents were very helpful in helping me find my product and made sure everything went smoothly.

I called the Geek Squad about a 5yr warrenty I purched when buying a new TV. Although I got transfered to several different people everyone was helpful and curtious leading to me getting the issue resolved. I recieved approvial for a new TV no cost to me. The BB team really went the EXTRA mile.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

Fast and easy and on time gʻgggggggggggggggggggggggg

good service. easy to use. no complains. i used to my Tv

I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

I usually get a warranty with every electronic I purchase. I had issues with a television that I had purchased. I called Bestbuy and was told that I had Geeksquad and my warranty was through them. It took a few visits, but they ended up replacing basically the whole tv just about. Less than a year later, it did the same thing and Bestbuy refunded about 90% of the amount I paid for tv to put towards another tv, so I went bigger. I am glad I purchased warranty or I would have just had to purchase new tv.

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

Great peace of mind for any high value purchase. Super easy to use through the website or app.

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

I always purchase the Geek Squad protection for peace of mind!

Order came in on time. A good price. Good people to work with.