Customer Ratings & Reviews

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.

Even if something happens during the 1 year warranty, you never have to deal with your TV manufacturer support because they always suck. Best Buy is amazing with their support. My experience might be unique but they come out to look at my TV, determined what was needed to fix. They didn't need to replicate it, but I had recorded a video of the issue. A day after my service call, they tell me they can't get the part in a timely manner so they offer me a gift card for what I paid towards a new TV. Of course I ended up with a more expensive set and re-bought the warranty so I ended up having to buy a new TV, but I much rather would have spent the $400 than losing out on $1600 for a TV that was just 14 months old.

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

I got this protection for my first tv, when it broke and could not be repaired. A $799.99 They gave me my choice of a new tv of the same amount of money. So, when I got my new TV, I took the same Protection on my new tv. A very good deal.

In the past when I purchased my Samsung tv, my old one I just replaced, I purchased the extended warranty for that one. When it developed lines on the picture, within a day someone came out. checked the tv and was not fixable, I was given a number to call and a replacement arrived a few days later. Given the price for the extended warranty and the final outcome, it was well worth it. I purchased the extended warranty again for this tv, for "just in case". It is a decision I feel that is best for me.

I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

I have not used the Geek squad for this particular item, but have in the past and they are the best. Quick and knowledgable.

The agents were very helpful with any questions I had about the tv

Great quality, perfect sound 2 years No issues Great price

I recommend getting the warranty I. Any item you purchase with Best Buy. I have used the warranty on two different items and they honor the warranty and replace or refund what you paid for the item

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

like this one. set it up just fine. hope this tv lasts.

I had purchased a new computer and the GEEK SQUAD help me set up my new computer and transfer all my old info and stuff from the old computer (which was completely dead) to my new computer. They answer all my questions. I have had to call them a couple of times and they walked me through my problems. I would have been lost without them.

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

I always recommend the Best Buy warranty - it saved us a ton of money

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.