Customer Ratings & Reviews

5 Year Great Price, you always feel that you have no worries for five years.

Still early hopefully I will not need it, time will tell

they were nice and helpfull when I ask a Q&A they expland

The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

I always purchase the the protection package. They stand behind the product they sell

It is a stress relief to know that the TV is covered for 5 years.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Geek service has always been great purchase for my products

they know their stuff!!!! helped to get a virus out of my laptop

This protection is great for 2 years will recommend this to any of my friends

The price of the extended was worth it. Always love the warranty

Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.

Always purchase the extended warranty with any new TV

Feel a great sense of security knowing I have the added protection from anything happening

Hope I never need it but peace of mind if I do!!!!

I love the clarity of this TV and the sound is excellent.