Customer Ratings & Reviews

Amazing protection life saver for everyday life. Choose me for the 400

The Geek Squad did an excellent job installing my 7O inch TV.

Have never had to use this but appreciate i purchsed for peace of mind.

Geek squad helps you rest assured when making high dollar purchases.

Hope I never need it but peace of mind if I do!!!!

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Worth the price. I take care of my stuff but you just never know.

Great Service! Delivered on Time! Met my Expectations!

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Really worth the value! Enjoying the assurance of the warranty.

Didn’t use this much but its helpful if you can get it

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

Haven’t had to use and i hope i never do but glad i have just in case

Great to have a warranty beyond the basic one . Price was good.

Excellent price for 5 years of protection against any situation

Gives me the peace of mind just in case something were to happen

Geek Squad protection is FOUL...!!!! I was told that the protection plan would start after the manufacturers warranty ended. Samsung gives a Minimum of 1 year manufacturer warranty. So I purchase the 2 year Geek Squad protection for approximately $250.00. in July 31, 2020. Samsungs warranty ended July 31, 2021....therefor, by what I was told by the Best Buy sale person, my Geek Squad protection should start July 31, 2021 and end July 31, 2023. When I called best buy to claim my protection...because the TV has a defect with pixels going dead....lots of pixels, so the best buy rep told me the plan expired ...GET THIS....BECAUSE THE GEEK SQUAD PROTECTION STARTED THE SAME TIME SAMSUNGS WARRANTY STARTS. WHAT SINCE DOES THAT MAKE TO HAVE A PLAN GOING WHILE IT'S STILL UNDER WARRANTY. AS I WAS TOLD WHEN PURCHASING THE TV THAT IT WOULD START AFTER THE MANUFACTURERS WARRANTY ENDS. BEST BUY THAT'S NOT RIGHT..... AND THEY KNOW IT'S NOT RIGHT...and gave me the option to PAY $130 more dollars to have a diagnostic test of the TV.