Customer Ratings & Reviews

super helpful service and knowledgeable people working, so always feel like you're getting the best service

I got this because $40 for 4 years is simply amazing given the number of things that might accidentally happen to your TV.

Excellent service, very pleased with purchase, good high quality product.

The Geek squad is the best and when your product breaks I trust them to fix it.

When this protection was presented and explained to me, I saw absolutely no reason not to buy it. It's a Win-Win.

I would have never guessed that we could have such an excellent plan. Thanks for offering the extra protection.

so far so good. cant really give a detailed review until i can use it.

Love geek squad protection they are always professional and efficient

Hopefully won’t need for damage of my tv but great price and great deal

I always buy the Extra Protection Plan love the plans that come from Best Buy easy to use always a great value

I recommend getting this coverage to any one who wants to protect their new divice

Good service I highly recommend getting having your electronics protected

Geek squad is good for product waranty, They helped me in replacing my Fitbit which stopped working after 6 months

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

It is certainly worth buying this agreement to protect my purchase. I'm glad I did!

there pricing for these are always the best around the holiday time. i always get one for big ticket items

Great job installing my TV. Great customer service with any purchase.

Geek Squad performed a fine installation and patiently gave me a good orientation on use of my new tv.

I recommend this guaranteed because is very dependable

Think will be a good buy, I find you really need to get for computers because often go bad before their time.