Customer Ratings & Reviews

Pickup at store was so easy. Squad was assertive and very kind.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

Display and sound is wonderfull Can be buy it everyone

What can I say, it’s geek squad. Good to have!!!!!!

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

must get item just incase. fast service and reliable

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

delivery was on time....is a great tv.......best bang for the buck....period...

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.