Customer Ratings & Reviews

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

If you are buying an expensive piece of electronic equipment, Geek Squad protection is a must. Use it once, as we have, and it pays for itself. Geek Squad personnel are the best.

Worth having the peace of mind and it was affordable.

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Happy to buy this product and very satisfied with my product

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Great price for great features. Exceptional value

Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

Great job, very trustworthy and communication was excellent

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

Everything was great thanks for your service!!!!!!!

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

The Geek squad team was very willing to help when our television stopped working.

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.