Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 30,818 reviews
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this will get put to good use. I tend to get protection on everything I get from Best Buy. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Martinez

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator and Im happy with it. Good quality andservices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv was easily to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my own tv and connected it to all my devices to help prevent the spread of COVID19. I tested positive 3 weeks ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were good installing my recent tele

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is good though I never used it I did purchase geek squad with my television in October 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect to pay so much for a warranty but I do on all my products and im very satisfied with them. It protects my merchandise and it's worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a problem with my tv and geek squad came fast to service my tv when they realize they couldn’t fix it the replace with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Job Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Everything is great and we couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection bc the future is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are worth every penny. You hope you never need to use it, but so glad that you do have it when you do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty to protect my investments in a new tv. It just helps me sleep better at night knowing I’m covered in the event that something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only heard great things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had issues yet but I’ve heard wonderful things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any issues yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan that Best Buy offers they have always had great warranty’s also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad protection for everything. So easy to make a claim and get your products back working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrical EMT's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always go with Best Buy and am not interested in a challenge at my age so I call the Geek Squad for rescues.

    I would recommend this to a friend