Customer Ratings & Reviews

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

Extremely recommend this service and Best Buy is amazing at helping you through the process

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Picked the geek squad protection with my new 70 inch TV. Can’t go wrong with this warranty. Hopefully I don’t ever need to use it but the cost is definitely worth the cost. I bought the new Tv due to an accident with my old tv that would have been covered if I had this service in the 1st place…

I was able to exchange the TV due to some minor defects and it was done very quickly.

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

I've purchased all of my electronics, appliances, and cameras from Best Buy. I do not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! I actually use the Geek Squad protection on this TV. This TV was my replacement. Filing a claim and delivery was quick and easy! 10/10 I DEFINITELY RECOMMEND!

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

absolutely worth it for the peace of mind when it comes to those big purchases.

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

Haven’t had to use it (knock on wood) and hope it isn’t needed for the life of the TV. Nice to know it’s in place if needed.

Seems like a solid and straight forward warranty. I always get coverage for electronics

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

The best decision when it comes to appliances Highly recommended

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

never had a 4k tv ever but this was an amazing purchase

Thank you very much for everything you have been given to us