Customer Ratings & Reviews

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Very professional and friendly. Easy replacements good service and customer care team

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.