Customer Ratings & Reviews

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Geek squad is always coming in clutch and their service is always top notch

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

Havnt had to use them yet so cant complain a good concept though

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

TV was mounted by a friend. Have used Geek Squad in the past.

The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

I've had no beed of this yet, but previous products have been well serviced by them

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.