Customer Ratings & Reviews

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

Bought a 49" lg smart tv and I figure with that kind of cash outlay it's probably a good idea for some added insurance, beyond the one year warranty. It was fairly inexpensive too. I'm protected now for six years total.

Geek Squad service has been outstanding every time I have used it!

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

Always good to keep your electronics covered with a great warranty. Highly recommend.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

Geek squad is amazing! They come right now and replace whatever is broken

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

Affordable, hope I don't have to use it, but comfortable to have it if needed

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

Excellent they are one of the best. Thank you for this product.

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

Although nothing has happened to the product I applied this for, the policy was easy to understand and covers a lot of things that you may need. Would recommend if you’re buying something really expensive like a TV