Customer Ratings & Reviews

Luckily I have not have had to use this service yet...

Nice prorection plan to purchase, we never know what will happen

Great for. Overnight things main warranty doesn’t cover

$30 for TWO years, sounds good to me, you never know what could happen.

I contemplated this purchase. I make sure to buy warranties for most of my electronics. I have this warranty on all my tvs! Please be advised that it does not cover everything! I recently had two tvs damaged. The one tv went out for no appearant reason after a little over a year. I suspect some type of surge. It took Geek Squad over one month and two visits to determine that the tv could not be repaired because the parts were no longer available. When the replacement was finally approved Best Buy sent a contractor who could only deliver the new 50 in. They were unable to take down the old tv or mount the new tv. So the delivery had to be rescheduled until I removed the old tv and prepared to mount the new tv myself. The issue with the second tv was that the screen was cracked and it was not covered under the warranty. We have a toddler and unfortunately the screen on our old tv was cracked almost two years prior which was precisely why we were instructed to get the warranty. So of course I was flabbergasted when I disconnected my broken tv and carried it into the store just to be told that it was not covered. So I left the store after repurchasing the same tv for nearly five hundred dollars. Angry was un understatement. The warranty is a coin toss. The only way that it is worth it is if you have a surge.

Haven't used the protection yet and hope I won't need it.

Best Buy Geek Squad protection plans gives you a piece of mind!!

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

Covers anything close and go good service for the price

Good, very, very good service and things like that.

I would recommend for televisions, it has helped me in the past.

It is what it is. Seems like a good value for something I hope I don't ever need.

Have not have to use it but is a wonderful protection plan

This is just what I need to help out with reducing stress in my product

good warranty protection and for a good price . it is worth it

Was a good value for money and just needed to be added to purchase.

This is a little pricey, but it has saved my bacon before.

Never had any problems with any protection plan before.

This plan helps ya feel safe and hey, who doesn't like that?!

Everyone knows these make the store money, but if it's peace of mind for you, go ahead and grab the warranty