Customer Ratings & Reviews

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

Easy to use when needed to use the greek squad, you also just ask simples questions too

I recently was able to get a brand new replacement Smart TV from Best Buy because I had this plan! I usually do buy extended protection plans and have never regretted doing so--especially when I hear friends and family say they have expensive repairs on electronics that are out of warranty.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

Better safe than sorry. Just get it, it ends up being worth it.

I will go back every time for my iPhones and iPad. Great people

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

Excellent open box item arrived in perfect condition. Works great

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

The extra protection is work it, the unexpected can always happen..

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

Best Buy backed the product. It was a cheap DVD player so the plan was about $10. It quit after a year so I took it back. They looked it up and said no problem, you are covered. Go back to the shelf and get a new one, we don't repair that model. Naturally, I picked a different brand that was the same price. Changing brands was not a problem and I walked out with my new player.

An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.

I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.