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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 30,606 reviews
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Offers a peace of mind for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you buy a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection and possible money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance gives us some relief as the new TV we bought is in great quality and we want to make sure it can get fixed if something were to happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, if you can! Worthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad protection for everything I buy at Best Buy. The coverage is fantastic. Any issues, resolved right away. Damage to charging cords? Replaced no questions asked. Printer issues, refund or exchange for convenience. Questions a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad protection. I've already used it twice for my computer I previously purchased. I have no worries if something goes wrong, I just call them, they reassure me they can fix, I make an appointment and that's it. I've been very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv , great picture. wonderful size not too big or too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was changed when i returned it cos itwas damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad manager is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great manager in Geek Squad Manager support. She went beyond to help us out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the the best warranty on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary five-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable agents that are ready to help out and install equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy warranties on all my electronics. If best buy ever got rid of the geek squad warranty id likely never buy another tv from there. But super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and colors are good. Great for gaming in a bedroom.

    I would recommend this to a friend