Customer Ratings & Reviews

The agents helped me load my tv to my vehicle very positive

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

The warranty and geek squad is my main reason for shopping BEST BUY!

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

We purchased our five year protection plan. We had one on our last computer and were very glad we did so. No problem getting service from friendly staff.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.