Customer Ratings & Reviews

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Have not had to use this yet, but great to know its there.

Would recommend adding coverage , reliable and a good price

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

It’s important to have this service in case anything happens to my tv

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

The employees answered all my questions and made sure I was taken care of.

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

it’s ok i don’t understand it. you can only use it if you bought it in the store

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

very good service at the moment and they clarify all your doubts with the team, thank you

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

Professionalism at its best and arrived earlier than expected.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.