Customer Ratings & Reviews

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

Great Delivery. Outstanding service. Would recommend

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Very good service. Explained to us the features of the item we got. Good job !

This is the best investment for a modern TV. They don't last and this has you covered

I had problems with 2 items i bought and both times was excellent

I love the 4K on this, it looks so wonderful with my PS5

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.

They seem to do a good job of taking care of you and honoring their word

4 stars if I have to use it…. 5 stars if I don’t have to use it

Great job and excellent customer service as always you can trust them

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased