Customer Ratings & Reviews

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Great program for the amount of services you can receive.

The extended warranty though the Geek squad give you a 5 year warranty.

Purchased for the double oven wall unit. Have not had to use it yet.

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

Great service. The geek squad team are so knowledgeable and very customer friendly. Definitely recommend.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

Great sales associate was a terrific help with great advice and assistance. He was such a big help and did a fabulous job of up-selling the products I was just checking stuff out.

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

The service is amazing and extremely beneficial to have for all electronic purchases.

Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!