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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 30,618 reviews
  • Rated 5 out of 5 stars

    Great long-term investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything as long as you can...technology is always messing up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pretty good product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second to none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price for peace of mind! Good way to protect your electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind- burn in coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty great price definitely recommend its totally worth it in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I fully recommend their service! I'm very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with shopping experience and the sales agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very respectful and responsive and get the work done

    I would recommend this to a friend