Customer Ratings & Reviews

Geek squad is always coming in clutch and their service is always top notch

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

great protection good deal always there when you need them

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

Bought it because the sales person assured me the tv will die before the 5 years are up.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

They are the best when needed for service or over the phone.

Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

Love how we are protected in case something happens to our purchase.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!