Customer Ratings & Reviews

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances

Great program for the amount of services you can receive.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

They are very respectful and responsive and get the work done

I love the Geek squad. They are honest and let you know if they cannot fix your product.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Have only had my TV for about a month, but haven't had any problems. Always nice to have protection if needed, especially at a good price. Anytime I've dealt with Geek Squad they've always been prompt andvery helpful. Completely satisfied and will update if any problems occur.

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.