Customer Ratings & Reviews

Good service easy going people quick to respond gave me the info I needed

Bought it just in case something goes wrong with the TV.

[Employee of bestbuy] The produxt was very useful and easy to use! Recommend for anyone

Great customer support and very professional. Try them.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

I haven’t had to use the service yet but glad it’s an option to have

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

Protection give peace of mind, Add this I got a extra protection for 2 more years

Any time i had a problem with electronics it was replaced or fixed even with a newer model if that one was not maid any more

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

Geek squad is a great service and i always get it on my electronics. Never used it on a tv though but has been very useful with other purchases

Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

Geek squad is who you want/ need to back your product

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

Haven't had to use it yet, but i but alot from best buy, the feeling is nice when you know your products are covered.

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

Very helpful and great to talk to we resolve any issues