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Customer reviews

Rating 4.7 out of 5 stars with 25366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 25,366 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the geek squad protection is as good as the replacement warranty this will be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying a big package and who doesn't like a seceding set of eyes and help reinstalling stuff on the hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy takes care of their protection plan owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. Explain issues well and wirk to resolve problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really hate having to buy these things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not use it, but if it’s needed, it’s better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best i recommend everyone to purchase it you will ease your mind they got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To me a must for TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t check out without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 5 Year plan for extra protection in case of any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend