Customer Ratings & Reviews

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Unfortunately because of the COVID19, I have to wait for my repairs but i have never had a problem with you guys always answer my questions and fix my problems with my computer

Excellent tv Samsung is one of better smart tv brands

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

The agent helped me replace my tv was very friendly efficient and helpful

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

I always get these because if you don't the device will break and cost a fortune to get repaired

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

Who buys a good product and and not add the protection plan? This protection plan is one of the best compared to others. Always get the Geek Squad protection plan!!

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

A great protection plan from geek squad one of the best

The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.