Customer Ratings & Reviews

I have used the Geek Squad to set up computers. I have always been pleased with their help. I am sure it will be the same for my tv.

Excellent product. Geek Squad will be able to take care of all my future problems for one price.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

Good I like a lot it help very much keeps my stuff godd

I purchased this to protect my new TV. A little added protection never hurt anyone.

Great price for service plan for five years. Would recommend this

Geek squad is the best. They have taken care of any issue. Very knowledgeable

Always get the extended warranty recommended the replace it if anything happens

When I need the Geek Squad, they will be there to help me in any way that they can.

The agents were very thorough and had good communication skills and knew exactly what they were doing

Love our Geek Squad Protection. I feel safe with all my tech support. They always do a great job.

Got it for a 65'' OLED. My last TV lasted 10 years and I used the warranty service once or twice. I hope this one will last 10 years as well!

I called for help and advice and they made it simple to come in 4 help were nice even though it was silly

Good deal. Hopefully my tv doesn’t break but if it does nice to know I’m covered

This is just great insurance for your investment. In home repairs to keep you from hauling in your 75in tv .

I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

I love having the geek squad protection. It is totally worth the money. It has a lot to offer!

Geek squad protection is a must for any purchase at Best Buy. Always have been taken care of promptly!

Sooooooooo convenient. I got this for my dad because he doesn’t have good luck with appliances.

Geek Squad protection is good when you need it. Insurance.