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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30910 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 30,909 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad responded really quickly great customer service and takes care of any repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service. But there is peace of mind having it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better on higher end products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I would not purchase it again but it does give me peace of mind, so that's worth something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I decided to protect my TV with this purchase. It gives me a rest of mind every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant was nice because the tv fell off the dresser so they replaced the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but the Best Buy warranty, they stand behind it so that's great since I am accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answers all the questions you ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I have in the past for other items. Overall it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with the geek squad! Always worth buying the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with making sure i understood how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use it. I have used it in the best the geek squad came through with superb service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty extension!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have purchased my Geek Squad warranty extension for the great LG OLED TV! Phenomenal value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it to have protection for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I wanted to make sure my TV was covered for a couple years in case I have any issues

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to buy the package 2 weeks after I brought the TV so glad to have insurance for an open box item and for cheap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so smart and helps me repair my laptop when I have problems with viruses and other things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always impresses. They are very knowledgeable and helpful with any issues with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend geek squad protection for all electronics for a piece of mind in case something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service plan for this product, but I have used it with a previous purchase and got a replacement tv for the one that quit working. Overall, I think it is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better tv warranty on the market. It’s easy to use and they are quick to fix the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been the best investment for any and all of our electronics.

    I would recommend this to a friend