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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,980 of 30,911 reviews
  • Rated 5 out of 5 stars

    TV protection for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase my electronics from best buy for good material and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for any device you purchase. Can't beat the extra security for you products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is always professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to plan we always get Best Buys playing for the family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Screen Burn in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers OLED TVs from screen burn in. Cant find this coverage anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protetion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protetion is neci to adat verert equiment and life for the prodect I am recoment that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it do to malfunction an they came right out replaced the part an it good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get it done fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Set it all Up for me! And explained it step by step. Such patience! I was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how clear everything was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic! The annual fee is recouped quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have protection plan. Don't forget to add it. You won't be disapointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance u can have , it covers so much, Best Buy has u covered , thanks geek squad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet. I bought it for assurance of having a working monitor. It has not needed any attention of the squad as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel real secure on having this for my product for the next few years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a must have for peace of mind with all the new 4k technology these days. Best Buy is a winner in warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for 100bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $100 bucks for geeks squad to look instore vs sending off to be looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the geek squad! Protection and service are a huge deal for me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I hoped for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony TV on sale, purchased the 5 year warranty. TV went dead 15 months. Hoped for equivalent or same TV with a 3+ year unexpired warranty. Got my purchase price back, no extended warranty on unexpired warranty. So, to replace the TV, cost was $100 more, plus a new $60 warranty. On a $350 purchase, probably not a good idea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available for help on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my television set in case something goes wrong.

    I would recommend this to a friend