Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30889 reviews
(30,889 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
You guys delivered a TV to my home just last week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys deliver the TV to my home just last week and the Google Assistant on the TV is not working. Every time I try to use it it says I’m sorry there is some kind of glitch try back later. I called today to make an appointment with the geek squad to see if they could revisit my home to correct that problem. They finally called me back within the hour and said sure no problem can we do it over the phone. My response sure no problem. Guess what they put me through to an Automated answering service. There is no way I could get through that them. I finally decided to just let the phone ring and ring and ring it rang 35 times. I still did not get an answer. Please get someone on the phone. The last time I had to have your district manager get in touch with you guys to get my TV hooked up... I certainly hope it doesn’t come to that again but I definitely will keep trying to reach you until you a person calls me back
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We expect our Geek Squad Agents to offer exceptional service and communication. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your TV's Google Assistant up and working as soon as possible. We'd love to help you out any way we can. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or you can chat with one of our support Agents at www.geeksquad.com/chat.
Rated 4 out of 5 stars
Geek Squad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Peace of Mind. They are very Help full A Very Good Service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and how easy it is to use. Setup was simple.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always worth it to get geek squad protection .
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides ease of mind knowing I have this for my product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Glad to have it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I never need it, but it's there just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Fingers crossed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully we won't have any issues if there comes a day we have to use the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geeked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind of knowing i'm covered from the unpredictable.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not a bad value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad value & if it breaks it will be a great decision
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have extra coverage on electronics.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope the Geek Squad will be there for us if we need them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection for your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generic protection for our tv not sure what else to say.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek offers an affordable plan at a great price. I was very pleased with this purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great value for TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the protection plan was a wise decision service on past purchases was better than expected.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I contacted geek squad protection service team they were always very helpful
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORKSWELL WITH MY MAC PRO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORKSWELL WITH MY MAC PROWORKSWELL WITH MY MAC PRO
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased too have ease of mind in case of break down
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good agents and easy to set and they explain everything
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Loved them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always has my back. Love the level of service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Service included
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used my service yet to give the right review as far as their service. However, what I can say is that the services included within the package that they sent me seems to cover a lot and it gives me that added peace of mind for if something should go wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
