Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30890 reviews
(30,890 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
gret flat screen for teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this deal for my teen's room. plays all day
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
WARRIOR 4-1/2 In. X 1/16 In. X 7/8 In. Metal Cut-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARRIOR 4-1/2 In. X 1/16 In. X 7/8 In. Metal Cut-Off Wheel 10 Pk. (4,880) Write a Review Slice through steel, stainless steel and other ferrous alloys with these metal cut-off wheels
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Where is it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need more information on this protection plan. Is there a document that I can put in my file? I purchased it but was given no information on how to contact anyone if there is a problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Sometimes it’s necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the same model TV from the store as a Christmas gift during Black Friday and found it was damaged after opening the box later and out of the return window, so I bit the bullet and bought this with the replacement TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
75 inches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television will definitely buy again but over time im starting to see black blemishes I the background and also when the tv is off.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so glad that I purchased this warranty 4 security.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Unused at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this so I have no way to review this. Kind of ridiculous asking me for a review. I have nothing else to add here but it’s demanding 50 characters. So I’ll keep writing nothing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average not yet used but not sure would be helpful
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Team member present conflicting information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV with geeksquad protection. TV developed some issues that the screen became so dim that even with the room lights off, you cannot see the content on the screen. Called geek squad, and someone was sent to check the TV, a repair was ordered but 2 months after, nothing was done. I reached out, and for two consecutive days of calling, i was being transferred from one person to another person with each providing conflicting information. One said replacement has been ordered, the other said it cannot be replaced. For an item paid for, and 5year protection plan. Geeksquad Service is a disaster, I spent money to purchase it and energy to get the service, and psycological stress for being fed conflicting information by Geeksquad team members.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had purchased this with my 1st tv, I wouldn't have had to fight with the manufacturer for a refund when my TCL went out after 3 months. Haven't had to use this one yet, and hopefully I won't. That's why the 3 star rating
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
5 yr service plan for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charge shows on my sales slip but no paperwork showing what is covered and other info. I thought it might arrive later in the mail - no such luck. What did I buy?????
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Maybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure I am convinced these are worth the cost. In 2 cases over the last 15 years have I ever used one and it wasn't really worth it. The product was outdated and I simply chose to upgrade to the newer version.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure I am convinced these are worth the cost. In 2 cases over the last 15 years have I ever used one and it wasn't really worth it. The product was outdated and I simply chose to upgrade to the newer version.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet so I cannot tell for sure how this will work out, if you know what I mean. But if the tv breaks down than I will be using it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have if your tv goes out at four years like one of our old one did...but if you somehow damage your tv getting it back to the store after it goes out then it voids your warranty. This warranty does NOT cover damage. Be careful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Handicapped brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the tv. My brother wasnt happy with the c350 series tv. He wants the m550 series with the built in hands free alexa.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my tv purchase and tv warranty
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protection? I don’t know?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is high, but for 2 years I guess it’s good. I cannot take a picture of a warranty.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jury is still out on this service. I was told it would add 2 years to the mfg warranty, but not sure about that.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend
