Customer Ratings & Reviews

I don't normally get the extended warranty, but the unknown provenance of the TV brand makes me a bit anxious.

Great product! Needs to have accidental damage included as well

Broken tv in arrival. Had to help them lift the tv up

Sadly, we have not been pleased with Best Buy service in recent years.

Don't count on 5-years worth of protection. The coverage is only extended until you have reached the purchase amount of the device, which includes minor diagnostic tech support (online or in-person). Highly recommended DO NOT use unless you have to in order to not exceed the protection limits.

They should offer accidental protection in my opinion. And we as customers should still receive our plans details, individually. I mean we're literally entering a contract that we have to read through adverts to get to know some of the information.

Haven't needed them for a house call yet but when I was "in a state of mind" they walked me through the steps, OVER THE PHONE! So far, so good!

I didn’t need to use the Geek squad protection, but it was probably good to purchase in case something were to go wrong with my new television.

I purchased 2 yr warranty. I haven't used it yet. Can't think of anything else to say. H Oi ve me a break.

Not sure yet but if anything like best buy customer service I will be very disappointed

So far so good. Havent needed. Lets keep it that way

WHAT AM I SUPPOSED TO REVIEW. I HAVEN'T HAD THE NEED TO USE IT YET.

I can’t remember purchasing this service. If it was, I bought it for an Onkyo 6 CD changer.

The TV doesn't get channels like I was led to believe and it went out within six months. I had to throw away the TV

Best Buy warranties used to be the best, but since couple of yeas it has become the worse ever. I used to recommend anybody to buy in best buy, not any more. Best buy has become a joke. I'm giving a star because I need to give it in order for me to post the complain.

excellent product and customer service good quality I recommend it.

Having a hard time finding a replacement for my Sony Bravia without having to pay a price difference since my model is no longer available.

It's hard to review this as I did not use the Geek Squad at all. It's like buying insurance, unless you use it, you do not know how good it is.

It is there if I need it and that is comforting. I am not much on after sale warranties but there is much that can go wrong with the purchased TV.

Does what’s intended, although I find it to be a bit overpriced when compared to others.