Customer Ratings & Reviews

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

Love that this came with my purchase! Makes me feel secure with the product

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

I love that i get protection i can trust at a good price geek squad for the win

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

The value was great and worth the extra warranty on the TV.

Love the geek squad. They are easy to talk to and professional.

Awsome service they help fix and replace tv rec to get warranty

Happy with this! I am less worry about what can happen in the future

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

Never can have enough extended warranty for electronics

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

Have geek squad with every purchase because of their reliability and excellent service

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.