Customer Ratings & Reviews

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

Great tv, picture and colors are flawless. Would definitely buy again.

NA did not use Geek Squad this time around. Sorry.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

The agent mounted my tv and connected to my firestick

Def good to have geek Squad Protection for my LG C2 42 inch tv

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

love the tv! has been working perfectly since i got my hands on it

Geek Squad warranty is great and come in handy just in case one of your items break down….