Customer Ratings & Reviews

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Just wanted to get a little extra protection for my new TV.

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

so easy to set up that my children set up, set up the channel the way was want them.

I like having the opp to have this service when needed

Hope I don’t need it but happy to have it. Thank you

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Great product and a good price.Nice crisp picture for gaming

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10