Customer Ratings & Reviews

Always get it. You never know when you might need it.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

Geek Squad was so great and their service is amazing

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.