Customer Ratings & Reviews

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

When it comes to extended warranties, I appreciate that Best Buy gives you 2 options to choose from. They always back up their warranties too!! Never had an issue returning any items that became problematic... Dave R.

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Allows for peace of mind especially with OLED panels and their risk of burn in

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Very good and nice. Help me a lot really recommend.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

They were very helpful with exchanging a TV. I was very happy with their knowledge

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!