Customer Ratings & Reviews

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

Don't think about but it just buy it. Worth the price

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

I really like to be protected. This provide what I want

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

I had problems with 2 items i bought and both times was excellent

I don't have a review for this one, hope I never need The geek squad

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand

My son likes it. He wants a different one but I believe he is liking this 1 now.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

[Employee of bestbuy] The extended warranty covers any damages. Seen a lot of tvs die out. Nice safety measure for the price.

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,